Privacy policy

Last updated: 2026-09-21. This policy explains how 24x7 Doctor Dubai handles data when you browse the website or follow an external contact link.

Data processed by this website

Hosting and analytics services may process limited technical data such as device and browser type, visited pages, approximate location, and non-identifying usage events. This website does not collect contact details through a form; enquiries go through the phone, WhatsApp and booking links, which are operated by the services behind them. We do not sell this data or use health notes for targeted advertising.

WhatsApp, phone and booking links

WhatsApp, phone and booking buttons open an external service. This website does not send a WhatsApp message automatically; you decide whether to continue. WhatsApp, Meta, or the healthcare provider you choose then process information under their own privacy policies, potentially outside the UAE.

Health information

Do not send records, identification, prescriptions, or sensitive results over WhatsApp unless a licensed provider requests them through an appropriate secure channel. This website is not an emergency service and does not maintain a medical record.

Retention, security and processors

The website host, the analytics provider and WhatsApp/Meta may process information outside the UAE depending on the production setup. We use HTTPS and reasonable access controls, but no electronic transmission method is completely secure.

Your rights and contact

You may ask about technical data associated with your use, or request correction or deletion where applicable, by calling 058 599 2494. We may need to verify your identity before acting on a request.

Children and changes

A parent or guardian should handle contact concerning anyone under 18. Material changes will be published here with a new revision date.